Terms of Use
Effective Date: May 21, 2026
Last Updated: May 21, 2026
Welcome to Ferny (“Ferny,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your use of the Ferny website located at www.ferny.com and any related digital services, scheduling tools, patient communication tools, forms, content, and online services (collectively, the “Site”).
By accessing or using this Site, you agree to these Terms. If you do not agree with these Terms, please do not use the Site.
1. Medical Disclaimer
The content provided on this Site is for informational and educational purposes only and is not intended to constitute medical advice, diagnosis, or treatment.
Use of this Site does not establish a physician-patient relationship between you and Ferny or any of its providers.
Medical decisions should always be made in consultation with a licensed healthcare provider. Never disregard professional medical advice or delay seeking treatment because of information found on this Site.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
2. No Emergency Communications
This Site, including any forms, chat tools, emails, or text messaging features, is not intended for urgent or emergency medical communications.
Do not use this Site to communicate medical emergencies, urgent symptoms, or time-sensitive healthcare concerns.
3. Healthcare Services
Ferny provides gynecology, fertility, reproductive endocrinology, and related healthcare services in New York State.
Any healthcare services provided by Ferny are subject to separate patient agreements, informed consents, financial policies, and applicable medical and legal requirements.
Not all services or treatments described on the Site are appropriate for every patient. Treatment eligibility is determined solely by Ferny providers.
4. Appointment Requests and Electronic Communications
By submitting forms or providing contact information through the Site, you consent to receive communications from Ferny regarding:
- Appointments
- Scheduling
- Care coordination
- Billing
- Operational updates
- Practice communications
These communications may occur via:
- Phone call
- SMS/text message
Message and data rates may apply.
Consent to receive text messages is not a condition of receiving care.
Email and website submissions may not always be secure. Please do not submit highly sensitive medical information, Social Security numbers, financial account information, or urgent medical concerns through unsecured forms or email.
5. Privacy
Your use of the Site is also governed by our:
These documents explain how Ferny collects, uses, stores, and protects personal information and protected health information.
6. Intellectual Property
All content on this Site, including text, graphics, branding, logos, videos, images, layouts, designs, software, and other materials, is the property of Ferny or its licensors and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, display, publish, or commercially exploit Site content without prior written permission from Ferny.
7. Permitted Use
You agree to use this Site only for lawful purposes.
You may not:
- Attempt unauthorized access to the Site or its systems
- Introduce malicious software or code
- Interfere with Site operation or security
- Use automated tools to scrape or extract data
- Submit false or misleading information
- Use the Site in violation of applicable laws or regulations
8. Third-Party Services and Links
The Site may contain links to third-party websites, applications, scheduling tools, social media platforms, or external services.
Ferny is not responsible for the content, security, availability, or privacy practices of third-party services.
Accessing third-party websites is at your own risk.
9. No Warranty
This Site and all content are provided “as is” and “as available.”
Ferny makes no warranties, express or implied, regarding:
- Site availability
- Accuracy of information
- Reliability
- Fitness for a particular purpose
- Security or uninterrupted access
10. Limitation of Liability
To the fullest extent permitted by law, Ferny and its providers, affiliates, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:
- Use of the Site
- Inability to access the Site
- Reliance on Site information
- Unauthorized access to data
11. Indemnification
You agree to indemnify and hold harmless Ferny and its providers, employees, affiliates, and agents from claims, liabilities, damages, costs, or expenses arising from your use of the Site or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Any legal disputes arising from these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in New York County, New York.
13. Changes to These Terms
Ferny may update these Terms at any time without prior notice.
Updated versions will be posted on this page with a revised effective date.
Your continued use of the Site constitutes acceptance of any updated Terms.